Customer Service and Sales Assistant - Hourly Paid
The British Council is looking for 3 Customer Service Assistants to be based in Algiers.
You will work with the teaching centre team and will provide professional customer service to all British Council customers through a range of mediums (Face to face ,email and phone). Working towards customer service excellence in Algiers, acting as key part of the local customer services Team.
Details
| Location | Algiers |
|---|---|
| Duration | 6 months (Renewable) |
| Closing date | Friday 10 May 2024 |
Role overview
To project a professional image of British Council and provide a high quality and integrated enquiry and consultancy service for all British Council’s English and Exams activities, product, and services. To demonstrate the required attitudes, skills, behaviors and knowledge in accordance with British Council Customer Service Standards.
To promote and cross sell British Council products and services meeting British Council sales targets (new and existing students/candidates), Key Performance Indicators (KPIs) and supporting Teaching Centre and Exams teams to achieve their annual business targets and objectives
Downlaod the Role Profile and learn more about the scope of work.
How to apply
Please download and read the below role profile. Apply by sending your resume to Yasmina.djadi@britishcouncil.org