Customer Service Assistant
The British Council is looking for a customer service assistant to be based in Algiers.
The Customer assistant will work with the teaching centre team and you will provide professional customer service to all British Council customers through a range of mediums (Face to face ,email and phone).To work towards customer service excellence in Algiers acting as key part of the local customer services Team.
Details
| Location | Algiers |
|---|---|
| Salary | Starting salary will be 40,000, DZD gross before tax and social security deductions |
| Duration | Indefinite |
| Closing date | Monday 10 August 2015 |
Role overview
You will report to the British Council Customer services Manager.
You will be highly motivated and able to work on your own initiative as well as being part of the British Council team in Algeria and a wider regional team across the Middle East and North Africa. You will have excellent communication and organisational skills and be able to plan your work and achieve results quickly and efficiently.
You will also have good IT skills and be a willing team-worker. You will speak and write well in English, French, and Arabic.
This post will suit someone with marketing experience and or a relevant university qualification in marketing, project management or education
How to apply
Role profile and application form for this post are available on our Facebook page and on our website under the section “ Job vacancies”. You can also email us at RECRUIT@britishcouncil.orgto obtain a role description and application form.
Candidates must complete our application form to be considered for the post. (CVs will not be considered). Applications must be sent by e-mail toRECRUIT@britishcouncil.org